Innovation Analysis of Government Shopping Integration Platform through Digipay: Empowering MSMEs and Being Proud of Indonesian Products in the New Public Governance perspective
English
DOI:
https://doi.org/10.28926/briliant.v10i1.2103Keywords:
New Public Governance, DigiPay, MSMEsAbstract
This study analyzes the implementation of the DigiPay platform for MSME Empowerment and Proud of Indonesian Products from the perspective of New Public Governance (NPG), with Diffusion of Innovations Theory as the incorporated theory. The goal of DigiPay is to increase efficiency, transparency, and inclusion in government procurement of goods and services. The results show that DigiPay successfully integrates various stakeholders, including the government, the banking sector, and small and medium enterprises (MSMEs), in a digital ecosystem. This digital ecosystem supports MSME empowerment and local product marketing, and DigiPay also accelerates the procurement administration process. However, infrastructure and technological literacy still hinder the adoption of DigiPay. This research suggests improving ease of use and involving more people in adoption by using the Diffusion of Innovations Theory. To support sustainable and inclusive digital transformation, this research suggests that future researchers should strengthen cross-sector collaboration and digital education. This will also strengthen the MSME sector as part of the national economy.
References
Aker, J. C., Boumnijel, R., McClelland, A., & Tierney, N. (2016). Payment Mechanisms and Antipoverty Programs: Evidence from a Mobile Money Cash Transfer Experiment in Niger. Economic Development and Cultural Change, 65(1), 1–37. https://doi.org/10.1086/687578
Bosio, E., Hayman, G., & Dubosse, N. (2023). The Investment Case for E-Government Procurement: A Cost–Benefit Analysis. Journal of Benefit-Cost Analysis, 14(S1), 81–107. https://doi.org/10.1017/bca.2023.10
Dewi, L. P. R. S., & Suardana, I. B. R. (2023). Reflections of agile governance in public services in the digital age. Publisia: Jurnal Ilmu Administrasi Publik, 8(1), 84–90. https://doi.org/10.26905/pjiap.v8i1.9154
Du, C. (2021). Logistics and Warehousing Intelligent Management and Optimization Based on Radio Frequency Identification Technology. Journal of Sensors, 2021(1). https://doi.org/10.1155/2021/2225465
Hidayanto, M. T. (2022, November 9). Saatnya UMKM Bangkit Bersama Digital Payment Marketplace. CNBC Indonesia.
Johnson, M. (2011). Public sector e-procurement: a study of benefits from e-markets in the local government sector. International Journal of Services Technology and Management, 16(1), 1. https://doi.org/10.1504/IJSTM.2011.041975
Kivleniece, I., & Quelin, B. V. (2012). Creating and Capturing Value in Public-Private Ties: A Private Actor’s Perspective. Academy of Management Review, 37(2), 272–299. https://doi.org/10.5465/amr.2011.0004
Krogh, A. H., & Triantafillou, P. (2024). Developing New Public Governance as a public management reform model. Public Management Review, 26(10), 3040–3056. https://doi.org/10.1080/14719037.2024.2313539
Kusumasari, B. (2018). Digital democracy and public administration reform in Indonesia. International Journal of Electronic Governance, 10(3), 317. https://doi.org/10.1504/IJEG.2018.095937
Novianto, N. (2023). Systematic Literature Review: Models of digital transformation in the public sector. Policy & Governance Review, 7(2), 170. https://doi.org/10.30589/pgr.v7i2.753
Nur, T., & Panggabean, R. R. (2021). Factors Influencing the Adoption of Mobile Payment Method among Generation Z: the Extended UTAUT Approach. Journal of Accounting Research, Organization and Economics, 4(1), 14–28. https://doi.org/10.24815/jaroe.v4i1.19644
Osborne, S. P., Radnor, Z., Kinder, T., & Vidal, I. (2014). Sustainable public service organisations: A Public Service-Dominant approach. Society and Economy, 36(3), 313–338. https://doi.org/10.1556/SocEc.36.2014.3.1
Prasasti, A., Zonna Lia, D. A., & Putri Nuari, K. (2022). e-Wallet usage intensity and the determining factors during pandemics. International Journal of Research in Business and Social Science (2147- 4478), 10(8), 94–99. https://doi.org/10.20525/ijrbs.v10i8.1475
Rogers, E. M., Singhal, A., & Quinlan, M. M. (2019). Diffusion of Innovations 1. In An Integrated Approach to Communication Theory and Research (pp. 415–434). Routledge. https://doi.org/10.4324/9780203710753-35
Sahi, A. M., Khalid, H., Abbas, A. F., Zedan, K., Khatib, S. F. A., & Al Amosh, H. (2022). The Research Trend of Security and Privacy in Digital Payment. Informatics, 9(2), 32. https://doi.org/10.3390/informatics9020032
Sahin, I. (2006). DETAILED REVIEW OF ROGERS’ DIFFUSION OF INNOVATIONS THEORY AND EDUCATIONAL TECHNOLOGY-RELATED STUDIES BASED ON ROGERS’ THEORY. In The Turkish Online Journal of Educational Technology (Vol. 5).
Stoker, G. (2006). Public Value Management. The American Review of Public Administration, 36(1), 41–57. https://doi.org/10.1177/0275074005282583
Torfing, J., Bøgh Andersen, L., Greve, C., & Klausen, K. (2020). Public Governance Paradigms. Edward Elgar Publishing. https://doi.org/10.4337/9781788971225
Veldić, M., Jadrić, M., & Ćukušić, M. (2022). State and Perspectives of Electronic Invoicing in Croatian Companies. 33–39. https://doi.org/10.31410/ITEMA.2022.33
Wahyu Sulistya, A. Q., Bastian Sulistiyo, B., Aditya, F., Aritonang, I. D., Amos Simangunsong, S., Shihab, M. R., & Ranti, B. (2019). A Case Study of Indonesian Government Digital Transformation: Improving Public Service Quality through E-government Implementation. 2019 5th International Conference on Science and Technology (ICST), 1–6. https://doi.org/10.1109/ICST47872.2019.9166234
Yong Ming, K. L., & Soon, L. P. (2023). E-Wallet Revolution: Fueling Business Performance among SMEs in Kuching, Sarawak. International Journal of Academic Research in Business and Social Sciences, 13(6). https://doi.org/10.6007/IJARBSS/v13-i6/17261
Zelia, A. A., Shabrina, S., Rahmadhanti, F., & Nurdin, N. (2024). Analisis Implementasi DIGIPay Satu Dalam Upaya Pemberdayaan UMKM Indonesia. Diversity: Jurnal Ilmiah Pascasarjana, 4(2), 157–172. https://doi.org/10.32832/djip-uika.v14i2.17153
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Briliant: Jurnal Riset dan Konseptual
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
